Privacy Policy
Effective Date: July 2025
At Hideaway Pizza, we’re committed to protecting your privacy and earning your trust. This Guest Privacy Policy outlines how we collect, use, disclose, and protect your personal information that you provide when using our services.
Information We Collect | When you use this website, we may ask for the following information about and from you;
- Name, Email Address, Phone Number
- Payment Information
- Location
- Feedback, Survey Responses, or Reviews
- Marketing and/or Promotions
How We Use Your Information | We use your information to:
- Complete and Manage Orders
- Provide Personalized Promotions
- Improve our Guest Experience
- Respond to Guest Questions
- Communicate with our Guests about New Products
How We Share Information | We do not sell or rent Guest information to anyone unless we are required to do so by law. We may share guest data with trusted third parties only as necessary, including:
- Payment Processors
- Marketing Providers
Third-Party Vendors and Privacy Practices | We work directly with trusted third-party vendors to support services such as online ordering, payment processing, and marketing. While these partners help us deliver a better Guest experience, they each maintain their own privacy policies and data security practices. We carefully select vendors who exceed industry standards for protecting personal and payment information.
Although their privacy policies are separate, they align with our commitment of safeguarding customer data. We ensure that all vendors handling sensitive information do so responsibly, in compliance with applicable laws and our internal data protection standards. When you interact with these services, your information may be subject to both our privacy policy and theirs.
Cookies and Online Tracking | Cookies are pieces of information stored directly on the computer that you are using. Our websites, online advertisements, and emails use cookies, pixel tags, and other technologies to automatically collect information about your interactions, such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online ads, and email. We use the information for a variety of purposes, including to facilitate navigation, to display information more effectively, to personalize your experience, to understand how our websites are used, to market our products and services, to measure the success of our marketing campaigns, and for security purposes.
If you do not want information collected using cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If you do not accept cookies, you may experience some inconvenience in your use of our sites.
Children and Minors | This website is not directed at collecting personal information from children or minors and we do not knowingly collect personal information from children under the age of 13. If we become aware that personal information about a child under the age of 13 was provided without consent of a child or minor’s parent or guardian, we will delete such personal information.
Data Security | We are committed to ensuring that your information is secure. We follow industry best practices to protect your personal information, including encryption and access restrictions. We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Payment Card Industry Data Security Standard | We follow a Global set of security standards designed to protect credit card and other payment information. These standards help ensure that all customer payment data is handled, processed, and stored securely. To maintain compliance, we work with a certified PCI compliance provider who reviews and verifies systems and processes that meet the requirements. This protects both our Guests and our business from data breaches and fraud.
Your Choices and Rights | You may opt out of marketing communications at any time. You may request a copy, correction, or deletion of your personal data by contacting us.
Your Consent | By using our services, you consent to the terms of this Privacy Policy.
Changes to the Privacy Policy | We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us | For questions or concerns, contact us at privacy@hideawaypizza.com
